OPEN: May 4, 2009
Job Title: Assistant Day Supervisor
Salary: $11.55 to $13.31 per hour, depending upon experience
Supervised by: Day Supervisor
Union Status: Eligible for SEIU1199
Hours: Full-time (37.5 hrs/week), Hourly, Non-exempt position
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JOB DEFINITION:
Part of a 24 hours a day, 7 days a week team of professionals providing emergency shelter and support
for homeless people and those needing crisis interventions. The Assistant Day Supervisor supports the
shift supervisor and Shelter management team in ensuring the provision of basic services to clients and
for the safe day-to-day operation functions of Shelter services; and supervises staff in the absence of the
shift supervisor.
MAJOR DUTIES AND RESPONSIBILITIES
· Assume responsibilities of Shift Supervisor when he/she is absent from the agency, and
ensure all responsibilities of shift counselors are carried out.
· Maintain order and communicate/enforce agency rules and policies.
· Intervene in client crises (medical, mental health, interpersonal).
· Initiate and maintain appropriate social interactions with clients.
· Monitor dorms, bathrooms and dayrooms to maintain safety and security of clients and
premises.
· Consult with other staff and/or outside agencies as needed regarding client issues and needs.
· Provide information on social/health services and procedures (in-agency and outside agency)
to clients.
· Refer clients needing more extensive services to specialized program staff or to outside
services, if appropriate.
· Screen referrals from other agencies.
· Work with and support community volunteers who volunteer during shift.
· Actively participate in staff meetings and in-service trainings.
· Assist with the preparation, organization, serving and cleanup of food service scheduled during
shift.
· Maintain order and cleanliness of work area.
· Recruit and supervise client volunteers for regular volunteer tasks.
· Work scheduled hours at shelter stations and/or milieu coverage, and handle all duties of those
areas.
· Monitor and ensure the return of all towels, blankets and other DESC property issued to
clients.
· Register clients and document services provided during shift, in accordance with established
procedures.
· Rotate to work a Courtesy Patrol Shift weekly to maximize continuity of care and service
delivery to DESC clients.
· Ensure that DESC clients do not loiter, litter, fight, use or sell drugs or alcohol, or engage in
other uncivil or illegal behaviors on the 500 block of Third Avenue and any additional areas into
which the patrol may expand.
· Monitor all others on the block to discourage them from loitering, littering, fighting, use or sale
of drugs and alcohol, or engaging in other uncivil or illegal behaviors.
· Provide assistance to homeless people and other who are experiencing crises caused by
mental illness and/or excessive drug/alcohol consumption.
· Provide information about and referral to other services available in the community to
homeless people and others in need.

MINIMUM QUALIFICATIONS
· Some college and/or experience in social service is desirable; personal experience and
understanding of the downtown street population may be substituted.
· Ability to communicate and work effectively with staff from various backgrounds and disciplines.
· Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre
behavior.
· Subscribe to the philosophy of cooperation and continuity across programs and of consideration
and respect for clients.
APPLICATION PROCEDURE
Submit a Cover Letter and Resume to: DESC-DAS, ATTN: Human Resources, 515 3rd
Avenue, Seattle, WA 98104, or email in Word document to hr@desc.org, or fax to
(206)-515-1501
The Downtown Emergency Service Center is committed to diversity in the workplace, and promotes
equal employment opportunities for all staff members and applicants. The Agency will not discriminate
against any employee or applicant for employment on the basis of race, creed, color, sex, sexual
orientation, age, national origin, marital status, or the presence of any sensory, mental or physical
disability in any employment practice, unless based on a bona fide occupational qualification. Women
and minorities are encouraged to apply.