Requirements

LOCATION: Chicago area or Midwest

DUTIES AND RESPONSIBILITIES:
• Maintains subject matter expertise in designated accounts and Acxiom technologies in order to align client business needs to products, solutions and services offered. Ensures account contract compliance.
• Creates value and differentiates our services and products from competitor campaigns.
• Develops and improves executive level relationships within assigned accounts. Promotes satisfaction through progress reports and client interaction. Engages in extensive client communication, strategic planning and troubleshoots account complications to promote client satisfaction.
• Meets and exceeds revenue run rate and incremental growth targets, profitability targets and other sales related goals. Manages accounts receivables collections.
• Proactively monitors accounts and determines avenues for account growth and profitability acceleration including new business, up-sell and cross-sell opportunities. Facilitates contract renewal process.
• Leads, develops, and maintains the Acxiom Account Business Plan.
• Lead client Quarterly Business Review sessions.
• Leads volume management process resulting in accurate volume forecasting and leading to increased accuracy in revenue forecasting for the month, quarter and year.
• Provides on-going client relationship status changes to affected associates such as technical and delivery groups.
• Engages with Solution Managers to ensure seamless integration of overall solution.

BASIC QUALIFICATIONS:
• 5+ years of Account Management experience with a background in either an agency, professional services, or client facing environment.
• 2+ years of applicable work experience in marketing (direct marketing, database marketing, interactive marketing, marketing consulting, or advertising).
• Exceptional up-selling experience to existing clients.
• Strong planning and organizational skills.
• Strong relationship management skills.
• Polished verbal, written communication and presentation skills, with both internal colleagues and external clients.
• Able to travel 35% of the time.

NICE TO HAVE:
• Retail account management experience preferred.

About Acxiom

A global leader in interactive marketing services, Acxiom connects clients with their customers through deep consumer insight, powering effective and profitable marketing initiatives and business decisions. Our consultative approach spans multiple industries and incorporates decades of experience in consumer data and analytics, information technology, data integration and consulting solutions for effective marketing across digital, Internet, email, mobile and direct mail channels. Founded in 1969, Acxiom is headquartered in Little Rock, Ark., and serves clients around the world from locations in the United States, Europe and Asia-Pacific. For more information about Acxiom, visit www.acxiom.com.