Requirements

Acxiom Digital, a top 20 Interactive Marketing Agency and pioneer of relationship-based email marketing, is seeking a talented Client Engineering Lead (CEL) with strong project management skills for its fast paced New York office.

The CEL is chief technical liaison between Acxiom Digital and its clients. The CEL implements Acxiom Digital technology to create cutting-edge one-to-one digital marketing programs, solve technology problems and increase revenue for our Fortune 500 client base.

You will lead all full cycle web development and data integration projects, engage various support teams within the company, and facilitate sales by providing informative product demonstrations, RFP responses, and client recommendations based on need. Your implementation projects will result in digital marketing programs on the bleeding edge of technology.

Duties and Responsibilities:
*Act as lead technical architect/project manager to facilitate all phases of technical programs; including definition, development, testing and launch; developing any documentation necessary to clearly communicate project requirements and parameters.
*Proactively leverage IMPACT technology to generate process improvements and better email response/ROI.
*Client engineering is accountable for the effective application of Acxiom Digital technology for all clients.

Customer Management:
*Discover and create opportunities to add value with other Acxiom products and services.
*Build strong relationships with client IT and marketing contacts to increase our “stickiness” and identify incremental revenue opportunities.

Team/Project Management:
*Train, support and mentor other account team members on best practices and advanced platform features.
*Regularly communicate status of projects and issues to the team and Account Director.
*Manage project scope to ensure that all the work agreed upon is completed successfully.
*Progressively elaborate tools and templates.
*Develop Best Practices through all phases of development.
*Communicate process modifications to other groups to ensure consistency across clients.

Required Skills:
*Strong Project Management skills.
*Demonstrated proficiency in scoping, project budgeting, producing and eliciting client requirements, and driving projects from genesis to completion.
*Understanding of web and database technology (e.g. relational databases, SQL, micro site development) is required.
*Technical Proficiency in Relational Database Design/Oracle (4-5 Years desired), SQL.

Nice to have skills:
*Knowledge of HTML, Java Script is preferred.
*Experience with database/direct marketing in an interactive marketing environment is a plus.
*Experience with managing large data marts/databases is preferred.

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Who are we?
The global leader in interactive marketing services, Acxiom connects clients with their customers through deep consumer insight that enables effective and profitable marketing initiatives and business decisions. Our consultative approach spans multiple industries and incorporates decades of experience in consumer data and analytics, information technology, data integration, and consulting solutions for effective marketing across digital, Internet, email, mobile and direct mail channels. Founded in 1969, Acxiom is headquartered in Little Rock, AR., and serves clients around the world from locations in the United States, Europe, and Asia-Pacific.